New Vehicles
Pre-Owned Vehicles
Schedule Service
- – 1 year unlimited mileage warranty (Extended coverage available)
- – 164-point Inspection and vehicle history report
- – 24-hour Roadside Assistance
Helms Bros. Reviews
(Translated by Google) Excellent service, very friendly, outstanding attention, and great advice from Eliana Rivera, who was the person who helped me. Since it was my first car, she was very patient with me, and I achieved my dream of owning a 2026 Mercedes Benz GLA ⚡️🙏🏾 (Original) Muy buen servicio muy amables excelente atención buen asesoramiento de parte de Eliana rivera que fue la persona que me atendió como era mi primer coche tuvo mucho paciencia conmigo y logré mi sueño que era tener un Mercedes Benz Gla 2026 ⚡️🙏🏾
I wanted to thank the service department at Helms Bros. Bayside, for prompt and professional service from when I pulled up in torrential rain on Monday from John Gill, to my associate Alan Mok and finally from the wonderful customer service I received from running in on Wednesday evening at 6 p.m by Leanny and Teneh. After rushing to get there prior to closing they greeted me with smiles and professionalism. I couldn’t get a service appointment in Nassau county for several days. I logged on Sunday night and was able to secure an appt for Mon morning at 7:30 ... Read More Google - Aug 6, 2026
(Translated by Google) I submitted an inquiry about a vehicle I was interested in. The staff at Helms Bros contacted me, and Eliana was the one who helped me throughout the entire process. She advised me and gave me the best options. Even after I received my vehicle, she was very attentive in case I had any questions or wanted to know anything about how the car works. Thank you, Eliana.
(Original)
Envié una solicitud para información de un vehículo el cual estaba interesada, el personal de Helms Bros me contactaron y Eliana fue la persona que me ... Read More Google - Aug 2, 2026
⭐☆☆☆☆
I was in the market for a new Mercedes-Benz lease and found a salesperson who goes by **"Mikey Mercedes"** through his Instagram page. After calling him on Friday and receiving no response, I followed his instructions and sent a text with the vehicle I was interested in. He replied that he would call me back on Sunday, but he never did.
By Monday, after still not hearing from him, I called again and sent a follow-up text asking if he intended to return my call. His response was that he was busy with "back-to-back calls." I ... Read More DealerRater - Jul 31, 2026
I just purchased a GLC 43 from Helms Bros and had a great experience working with Mikey. He was straightforward, honest, and got me a very good deal — no games, no back and forth for hours like other dealerships. He answered all my questions, explained everything clearly, and made the whole process smooth from start to finish. If you’re looking for a Mercedes, ask for Mikey. Highly recommend!
If I could give Andrea 10 stars, I would.
Eight years ago, Andrea took a chance on a 19-year-old kid who wanted to buy his Dad a Certified Pre-Owned 2015 S-Class. Every other dealership I visited didn't take me seriously because of my age. Andrea was different. She treated me with the exact same level of professionalism, respect, and attention that she would have given someone buying a brand-new flagship Mercedes. She showed me the car, answered every question, and never once made me feel like I didn't belong there. That experience changed everything.
I remember telling her that day ... Read More Google - Jul 26, 2026
Excellent service, Thanks to Jason and assistance Wayne they were able to get my vehicle of choice and features. words can't explain how happy and glad I came to Helms bro. will definitely be back for upgrade in near future and regards of warrantee the dealer offered in my package. Great deal Awesome service and Very satisfied Customer.
Been great, and a great deal. Definitely will come back. Very professional and quick process
I've been coming here for 15 years, Andy has serviced multiple cars for me never had an issue always went above and beyond, Jazzmin is the ultimate example of customer service and professionalism
Welcome to
Helms Bros.
At Helms Bros., Inc. we have one goal – satisfying the needs and desires of our clients. We offer a no-pressure, hassle-free sales environment where everyone is treated like family. The average tenure of our sales consultants is over 8 years, with a handful topping 20 years. We’re proud to say that over half our sales are to returning customers who have embraced our family, the Helms Bros., Inc. family.
To ensure clear and transparent communication, many of our sales consultants speak multiple languages, including Chinese, Korean, Spanish, Hebrew, Greek, Russian, Bulgarian, and German. We encourage people to specify their preferred language. New or Pre-Owned, the experience is the same because all our sales consultants sell both new and Certified Pre-Owned vehicles. And of course, we offer only lease and finance products as well as accessories preselected based on the genuine value they bring to vehicle ownership. Making people happy is very rewarding, for both us and clients.
Mercedes-Benz manufactures the world’s best cars. They measure success by the performance of their vehicles. At Helms Bros., Inc., we measure success by the experiences of our clients: respect, integrity, convenience, transparency, and gratitude. Because isn’t this the true meaning of luxury?
Quick Answers
Common questions, answered
Where is Helms Bros. located?
Our showroom is at 208-24 Northern Blvd, Bayside, NY 11361. Service and parts are at a separate facility: 171-10 Station Rd, Flushing, NY 11358.
What are your hours?
Sales is open Mon–Thu 9 AM–8 PM, Fri 9 AM–7 PM, Sat 9 AM–6 PM, and Sun 12–5 PM. Service opens at 7 AM on weekdays and 8 AM Saturday. Full hours.
Where do I bring my Mercedes-Benz for service?
To our Flushing service center at 171-10 Station Rd — not the Bayside showroom. Call 347-745-8267 or book online.
Do you service a Mercedes-Benz bought elsewhere?
Yes. We service any Mercedes-Benz no matter where it was purchased, including warranty and recall work. Bring your VIN and we’ll check open coverage first.
What languages does your staff speak?
Our team assists customers in English, Spanish, Korean, and Mandarin. Call 347-745-8645 ahead and we’ll pair you with the right consultant.
Will you buy my car if I don’t buy one from you?
Yes — no purchase required. Get an online estimate with our trade appraisal tool, then bring the vehicle in to finalize the offer.